Operations Management At Mcdonalds Management Essay

mathematical functionings caution At Mcdonalds Management EssayWhat is Operation Management?Operations Management is an activity of trouble which is concerned with the action and deli precise of reapings and armed service to an organization. The trading operations functionis the calve of the organization that is responsible for this activity. every organization has an operations function Operation management is very entirely important(predicate) for any(prenominal) ships company. And by this function company tail assembly grow-up and moving in right way. For exampleMc DonaldsMc Donald Corporation was Born in 1940s. It was the first fast fodder industry in the world marketplace. And who started a chain transcription in the world market. It dresss some of the world favorite(a) and famous fare for thought bid French fries, Big posterior Pounder, poulet Nuggets and sausage McMuffin with egg as a breakfast. Mc Donald is the leading planetary aliment service reta iler with much than 33000 local restaurants dishd by more than 1.7 million employees p in 122 different countries. Mc donalds serves more than 49 Million customers around the world each and every day. More than 80% of Mc Donalds restaurant worldwide ran by independent local distributer and local public. Mc Donald corporation is grew from beginners and Every year they produce clean growth or scheme for attract a customer. By up-to-the-minute news McDonalds introduce a new crop as production maple oatmeal in its menu in 2011. Mc donald is using a Operation Management system for be in a world-wide market.McDonld processMcDonalds manufacturing process is completely transp arnt to the customer and in the market. redden A customer sight see the process of the fast food and they can judge to hygienic standards at Mc Donalds by eachowing them to precede where the process took place. A customer has allow to check the ingredients employ in food.InputsMaterial-Other procedures wh ere the material use which can called a preparation. We take in to prepare for all kind of material for making fast food. And Raw material are arranged acoording to the enquirement.Example Ready all kind of sauce, make a ready all vegetable and salads to ready for serve, burgers, Cheese, Chips and extra.Information -Information could do so to transform their informationalproperties. A change the possessionof the information.Example Mc Donald research market to sell information. Store information about other(prenominal) experience and entropy about McDonalds Company.FacilitiesMcDonald has a all kind of facilities for making a food and preparing a food and avail facility. They have buildings, equipment, plant and process technology of the operation. They provide a good arrangement for workers, servicing. They provide storage and administrative areas. The facility is designed by traditional techniques, scale plans, diagrams, and travel charring very lower cost.Staff In the McDona lds the hoi polloi who bleeds, avow, plan and manage the operation. the rebounds round to describe all the people in the Main operation, and any kind of operation.Transformational processThe steps needed to transforming inputs into outputs. This is a Main part of transforming process. By transforming process Mc Donald handle a input and outputs servicing and It and principal(prenominal)tain look services.OutputThe output has a required to the product and service by the customer. By output Mc Donald give aGood service to customer and satisfaction. They excessively believe to provide a smell product to a customer.Quality ManagementMc Donald maintaining the tone of voice of the goods and services so It can meet the minimum requirements laid by the corporation. For manage and maintain the quality of the product and services they must(prenominal)(prenominal) adobe a quality checks procedure. Quality in McDonald is very important. And its depend on two main reasons. One reas on that, its a legal requirements of the quality of fast food served. And Secondly ,to Maintain the good reputation about McDonalds Corporation pull in over the years. Its very difficult to maintain an quality of food and therefrom McDonalds carry on a number of practices to Double check that quality food is served. Some of these practices are the visited by the food inspector from the sustenance and Hygienic, supervisor checks etc.4v challenges in Mc DonaldThe volume of their output The innovation of their outputThe variation in the demand for their outputThe degree of profile which customers have of the production of the product or service.The volume propertyHigh-volume burger production is McDonalds, and they serve millions of burgers in the world each and every. Volume has intimately thing to implications for the way McDonalds operations are organized. First reason is the repeatabilityof the tasks people are doing and the systemizationof the worked where standard procedu res are fix in a manual, with book of instructions with big volume of the job should be carried out. Also the tasks are systematized and repeated, it is worthwhile developing specialized fryers and ovens. All this given by low unit costs. Now consider a small local cafeteria serving a few short bon ton dishes. The range of items on themenu may be similar to the larger operation, but the volume leave behind be more less than large operation. And a degree of repetition forget also be far lower. and the number of staff will be less.The variety dimensionMc Donald company scissures a high-variety service. It may confine its different grammatical case of fast foods, servicing of people in the restaurant. In order to offer this variety it must be relatively flexible. Employee must have a good knowledge about customer like and dislike. So they can prepaid for that.The variation dimensionMC Donald company has a variation dimension in a year. Basically Mc Donald has variation in produ cts. Like, Hot food, and Cold drinks and Ice creams and different type of cold drinks. And Hot chocolates. Customers like cold drinks in summer generation than in the middle of winter. And Customer like to drink Hot chocolates in winter time. They have different breakfast as per seasonal time. The visibility dimensionVisibility is a slightly more difficult dimension of operations to envisage. It means how much of the operations activities its customers experience, or how much the operation is exposedto its customers. Generally, customer-processing operations are more exposed to their customers than material- or information-processing operations. But thus far customer processing operations have some choice as to how visible they wish their operations to be. For example, in clothes retailing, an organization could conciliate to operate as a chain of conventional shops. Alternatively, it could decide non to have any shops at all but rather to puff an internet-based operation.Perfo rmance Objectives of every organizationThere are fivesome effect objectives. hotfootCostQualityDependabilityFlexibilityOrganizational twist of McDonalds, affects its dressance and helps it to meet its objectives. The organizational structure of McDonalds has a big match in helping the restaurant to have an effective performance and also boost it to meet its objectives. The production area of McDonalds by ensuring that there is tolerable food products, packaging for food in order for the restaurant to operate each day, and to requirement of the customers, and that customers take are met properly. To do this McDonalds orders the food that it require from the suppliers in bulk whenever needed this is essential due to McDonalds serving the food over a number of customers every day, the restaurant required to be good equipped with food items and packaging for the food so that it can run victorfully and not have customers complaining due to the neglect of food this According to m y study McDonalds has two main performance objectives.SpeedHow much the time to customer has to stay for their product and the services its called speed. McDonalds aspiration for drive-thru is 90 seconds. But that is just regular documentation for the report not for every time. Here speed is main objective for McDonalds drive-thru performance, so they have to be accurate on that. If they cant keep that speed for serve the customer in drive-thru during busy time customer will lovesick with the services. For progress that performance McDonalds need to modify the policy and the system to serve the customer that will consume the time to chase the customers order in-time. For perform excellent process they have to follow the sequencing regulations, like when the customer will come first, than priority for that customer is high than the next customer. According to the sequencing system in McDonalds they wish First-In-First-Out Sequencing rules. Some time it could be change on order. If they make two different queues for serve the customer fast by customers order number. It means two different queues for big and little order that will be supportive to McDonalds serving speed.CostCost is commonly main objective for McDonalds. For organization complete in price, cost must be a significant objective. If they produce lower price product than it would be cheap for the customer. Most of the organization spends the money first for staff wages, after that machinery, stuff, tools and services. McDonalds provide low cost product. McDonalds food is very cheaper than new(prenominal) Companies food. Mc Donalds give an offer to customers in a meal deal, Burger, devise and more number of people will be attracted by offer and McDonald average cost will decrease. Mcdonalda in some cost swing schema include are also investing in energy-saving to equipmentQualityMcdonalds food quality is as good as at used to be long time,this restaurant is already go through bimestrial inspect ions in item of quality food,in mcdonalds improving to tranning process and taking complaint of employees. Well i think the quality and menu at McDonalds needs to improve. Whats with the quarter pounders meat sticking out of the bun? Bun should be the same size as the meat, baru okay for the price that we are paying. For the past 20 years weve all been eathing the same thing, whats new Fold over, Quarter Pounder, Prosperity Burger, Big and Tasty Samurai Burger, Chicken Mc Deluxe all etc.CONCLUSIONWe learn from above assignment that operations management is very important for any company as they have a partnership with the overall system of the organisation. Mc Donald used an Operation Management system in there channel. And by using a OM system Mc Donald company grow up year by year. McDonalds believes that the success of the restaurants and the company is achieved through the people it employs. MC Donald has a powerful five performance obejectives.The company aims to recruit the best people, to retain them by go ongoing training relevant to their position and to promote them when they are ready.OM contributes to the strategy and they helps the organisation to gain competitive advantage. For an immediate basis, process planning can help the organisation reduce cost and gain cost advantages and thereof gain competitive advantage. Therefore the organisations must effectively manage the operations of the business as it has a massive effect on the strategy of the organisation.